State Farm® Insurance Agent Joe Santos

"Joe. Santos has been helping my company with our auto insurance needs for several years. He has been very helpful in every way possible. His team is always there for us whenever the need arises and will do whatever it takes to help out. I thank Joe and team for a job well done, always."

"We have been using Joe Santos for sometime now. He is very knowledgeable in his services as well as very responsive (VERY IMPORTANT). This agency gives no hassle and we are happy to do business with them."

"Joe and his team has been superb on our insurance needs and requests. Every time his services are needed, he is there very quickly and efficient. Highly recommended his services to anyone in need."

"Joe has been great! I needed to move quickly on changing my homeowners policy to accommodate renters. Joe was able to turn this around in a very timely fashion and hopped on the phone with me to discuss options as well. I had also recently asked him to send my insurance declarations page to my new mortgage company, which he did same day. I definitely appreciate his responsiveness and ability to move quickly."

"My restaurant has used Joe Santos for insurance for a few years now. He has always been easy to reach and makes changes to our policy quickly. Offers us very competitive rates. We recently had an incident that we were nervous about (lawsuit-related), and I was immediately able to get Joe on the phone, who talked us through exactly what would happen and put my mind at ease. Highly recommend!"

"This agency is the best! Joe has so much insurance and general knowledge that will help you when you're shopping around. They're very good at explaining your options and help you understand what coverage you need. His office is personable, professional and caring. I have been a customer for 7 years and definitely recommend this agency. Thanks Joe!"

"I recommend State Farm to friends and family because I’ve only had great experiences with this company so far. They are very transparent and provide excellent services. I am always pleased with their customer service. Joe is an excellent agent and really cares about his customers."

"I have known Mr. Santos for several years. I have found him very knowledgeable and helpful. I am happy to have insurance policies covering my cars, umbrella, and property with him. He has helped me to keep the premiums at acceptable rate adjusting the deductibles. I contacted him recently with a concern regarding my property insurance. He heard me and provided the best advice is the best in insurance industry. Thank you Joe."

"Joseph will not return calls or help you when going through a claim. Do not use this office."

"I was given a car insurance quote after providing my information and driving record in writing. After I bought the quote, the office billed me a 64% markup from my original quote, claiming that Statefarm was not aware of the information I had previously provided in writing and needed to adjust. The billed me days before my previous insurance was set to expire and now I have no choice but to go through with them. 2 stars because they have been responsive to my calls and emails. Updated 8/16/23: After posting this review the agent reached out to me and investigated the cause of the premium increase with their underwriting department. The agent said that they had reported my driving record correctly into the quoting system but that underwriting had upped my premiums after investigating further. I have encouraged the office to highlight Statefarm's discrepancies between quotes and finalized premiums before having customers purchase, and to proactively communicate changes to premiums before customers receive such a large bill. While this office may be doing everything by the book, be warned that Statefarm can implement MASSIVE changes between quotes and finalized premiums."

"Joe, I truly wanna thank you very Much for helping Today. Very Polite, Courteous and extremely Easy to to communicate May God Continue to Bless you and your Family thank you for all your hard work and Honesty."

"Over the years, Joe has amazed my husband and me by providing the utmost professionalism and genuine care. It started when we first reached out to Joe for our insurance needs. Initially, he was going to insure us, but quickly realized we would temporarily be a better fit with another company. Wow!! Really?? Who would be so ethical? Joe is extremely honest and will always put you first! You can trust him!! When the pandemic hit and the world was shutting down, Joe was one of the first to reach out to us. He reminded us that he was there and wanted to make sure we were doing ok! He followed up his correspondence by sending us a box of masks! Again, wow, just wow!!! He continued working when every other business seemed to close. He even provided food boxes for those in need. His compassion for helping others is incredible!! We recently moved to Utah and once again, Joe reached out to offer his help and even made certain to find us an agent in Utah. I can’t say enough about Joe and the quality, professionalism and care he provides. He’s definitely better than a good neighbor, he made us feel like family!! If you want an honest and hardworking agent, Joe is your man!!"

"An Absolute Professional, Every Step Of The Way Don't know where to begin with Joe, so I guess it'll be easier to start out the gate by sharing how very happy I am with transferring over to him, at his insurance agency for all of my coverage needs. I've known Joe for quite a number of years and wished I had reached out sooner so he could have reviewed all of my policies, from my personal auto, home and business plans. I could have saved not only money, but I could have had better coverage all these years. Well, it's true when they say better late than never...I can now sleep better at night knowing I have the best plans for coverage available. Joe made it easy, first reviewing each of the plans I had, going over a side by side comparison with what he could offer, advising me on where I should increase coverage, etc. It was truly white glove concierge service. My team at the office was so impressed with how Joe moved, from what I shared with them, that they wanted Joe to do a presentation on other products he may be offering, such as retireplant plans, etc. A few signed up for IRAs and life insurance policies. I highly recommend Joe for all your insurance needs. He's a professional all the way. From personal to business, he's got you covered."

"Joseph Santos has been my insurance agent for a few years now and has been an absolute pleasure. Anytime I have questions, he and his team are always more than willing to help me. I applaud his agency’s transparency, service, and their willingness to always go above and beyond. I don’t foresee any reason for ever needing a new insurer. Added bonus as he is bilingual (English and Tagalog). Would highly recommend!"

"Very responsive, courteous, and honest. I could not ask for a better well-rounded agency. Highly recommend to those shopping around for insurance coverage needs."

"Joe is exceptional at what he does! I’ve had different insurance agents before and I could instantly tell he genuinely cares about helping you find the right policy or plan fit for your needs. He also goes above and beyond to help you understand any terms unclear to you. Very much appreciated! Thanks Joe!"

"Joe is an expert in his field and a true professional! He is reliable, authentic, caring, prompt, and transparent which I appreciate very much. We have worked with him for years at my job and have referred many clients his way because of his excellent work ethic, proactiveness, and team spirit. He has offered our clients (myself included) great savings without compromising the quality of his service! Thanks Joe!"

"“I am really grateful that Shae reached out to me when she did. Otherwise I wouldn’t have had any idea how much I’d been overpaying on my Business insurance. My husband and I have had our painting company for about 11 years now and it’s seemed like there are pretty limited options when it comes to finding affordable Worker’s Comp, General Liability & Commercial Auto insurance for contractors in the state of California. It’s also rare to find an agent who’s been doing this for years, and is well versed not only on the coverage side of insurance, but also on the claims side, and can answer all of my questions on both business and personal lines products. Thanks to Shae’s friendly call and her responsiveness & great follow-up, I was able to save more than half of what I was paying with my previous carrier, saving me about $40,000 a year. I only wish she’d called us sooner! Amidst the uncertainty and economic turmoil brought on by COVID-19, as a small business owner, we have had to lay off several of our employees and have been looking for ways to cut costs anywhere we can. It has been such a blessing to be able to reduce overhead in our business by switching to State Farm Insurance this year. We look forward to regularly recommending State Farm, Shae and the Joe Santos Agency to our family and friends.” Michelle Caro | J CARO PAINTING INC."

"I was with Allstate for 14 years and I felt they were fine because I shopped my insurance around and compared before signing up. I never bothered to have my policies reviewed after so many years because I assumed the premium I was paying was fair. It wasn’t until Joe reviewed my policies that I realized I wasn’t fine. I was paying too much for home, auto and business insurance. With Joe, he is not the pushy sales guy type - I always receive a card on my birthday and not to mention he saved me and my business $13,832/year."